Customer safety checklist
The habits that prevent the most expensive mistakes.
- Confirm Paper or LiveCheck the selected mode before every consequential action.
- Use dedicated, minimum-permission API credentialsEnable only requested read and spot-order access. Never enable withdrawals.
- Start with a zero or small cash limitRaise it only after validation and only to an affordable amount.
- Use passkeys and secure your emailYour email and sign-in devices are part of your account boundary.
- Verify Live results at the exchangeThe exchange is the final record for balances, accepted orders, fills, and fees.
- Pause when something is unclearDo not repeat an order or relax a permission until you understand the message.
- Keep secrets out of support and CommunitySupport does not need your API secret, password, passkey, or verification code.
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